Privacy Policy

Introduction

Welcome to https://quad-biking-dubai-hatta-road.terratrek.net! We are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains our practices regarding the collection, handling, and protection of information from our website visitors, users, and customers. By using our services, you consent to the terms outlined here.

Scope

This policy covers all aspects of our online presence, including but not limited to:

Our official website at https://quad-biking-dubai-hatta-road.terratrek.net
All applications and services offered through our platform
Interactions on linked websites that fall under this Privacy Statement
Communications initiated by us, including emails, newsletters, phone calls, and text messages

Please note that this policy does not extend to third-party platforms or services accessed through links on our site, as they have their own privacy policies governing data collection and usage.

Processing Activities

Your interactions with us may involve various data processing activities, including:

Account Creation and Management: When you sign up for an account, we collect your personal information such as name, contact details, and login credentials.
Payment Transactions: We securely process payment information to facilitate transactions, which may include cardholder details and billing addresses.
Purchase History: Details of your purchases, including products or services availed, quantities, and transaction dates, are recorded.
Communication Preferences: You can choose to receive marketing communications from us, which will be used to personalize content and offers.
Location Data: With your consent, we may access your device’s location for personalized recommendations or location-based services.
Feedback and Reviews: We encourage user feedback and reviews, which help us improve our services; these may include personal experiences and contact details.
Social Media Integration: If you choose to log in through social media accounts, we will collect information from those platforms based on their privacy settings.
Product Interaction: Data related to the products you view, search for, or interact with is tracked for analytics and personalization purposes.

Personal Data Collection

The types of personal data we collect are diverse and essential for providing our services:

Account Information: This includes your name, email address, user ID, and password hash (for security).
Payment Details: Credit or debit card numbers, expiration dates, CVV codes, and billing addresses.
Financial Records: Transaction history and account balance information (encrypted for security).
Purchase Details: Product/service purchases, quantities, prices, and order confirmation numbers.
Mobile Device IDs: Unique identifiers from your mobile device to personalize content and analytics.
Location Data: GPS coordinates or IP addresses to provide location-based services and analyze user behavior.
Feedback and Reviews: Your name, contact details (optional), and comments/reviews you submit.
Social Media Profiles: User IDs, profile pictures (if shared), and interactions from social media platforms.
Product Preferences: Information about the products you view, search for, or add to your cart on our e-commerce platform.

Cookies and Tracking Technologies

We employ cookies and similar tracking technologies to enhance user experience and gather analytics:

Strictly Necessary Cookies: Essential for navigating our site, remembering user preferences, and providing secure login sessions.
Preference Cookies: Used to remember settings you’ve chosen, such as language or layout preferences.
Analytics Cookies: Track user behavior on our sites to provide insights into performance, improve functionality, and personalize content.

Users can manage their cookie choices through our Cookie Manager, allowing them to control which types of cookies are accepted.

Retention and Deletion

We retain personal data only for as long as it is necessary or relevant for the purpose collected, or as required by law:

Legal Obligations: We may need to keep certain data to comply with legal requirements, resolve disputes, or enforce our terms of service.
Business Needs: Data retention periods vary based on the type of information and our legitimate business interests in using it.
User Consent: For marketing communications, we retain your data until you unsubscribe from our mailing lists.

Once the retention period expires or upon your request for deletion, we securely delete or anonymize your personal data.

Your Rights (Subject to Local Laws)

Depending on your location, you may have specific rights regarding your personal data:

Access: You can request access to the personal data we hold about you and its use.
Rectification: The right to correct or update inaccurate or incomplete personal information.
Erasure (Right to be Forgotten): Under certain circumstances, you can ask for the deletion of your personal data.
Restriction: Limiting the processing of your data for specific purposes.
Data Portability: Receiving your personal data in a structured format, and transferring it to another controller.
Objection: Objecting to the processing of your data for marketing or other purposes.
Non-Discrimination: You have the right not to be subject to automated individual decision-making that significantly affects you.

To exercise any of these rights, please contact our Data Protection Officer through the channels provided in this policy.

Changes to Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting on our website, and we encourage users to review this page periodically for updates.

Contact Us

If you have any questions, concerns, or requests regarding your privacy or data protection, please reach out to us:

Email: [email protected]
Postal Address: [Provide the physical address]

We value your trust in providing us with your personal information, and we are committed to protecting it.